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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julie Veto

Julie Veto

November 12, 2024

5  out of  5
rating by Julie Veto
"I recently worked with Heather from this office. She was incredibly helpful, answering all of my inquiries regarding getting my teenage niece an auto policy. She was responsive to my needs, corresponding through phone, text, and email. Heather was also able to break down information for me, putting it into very simple terms. I would highly recommend Heather for any of your insurance needs!"
We responded:
"Julie, thank you for the five star review. Heather is amazing and takes fabulous care of all our clients. We appreciate you giving her a shout out! - Team Henderson"
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Catherine Lennon

November 12, 2024

5  out of  5
rating by Catherine Lennon
"Called for auto and renters insurance quotes and spoke to Melanie. She addressed all of my needs quickly and easily. I was able to do everything remotely as well. Very happy with her service and the pricing, I would recommend her services and agency. Thank you!"
We responded:
"Thank you for letting others know how hard Melanie works for our new clients on helping them save money on their auto and renters insurance. We appreciate you not keeping us a secret Catherine and recommending others to call, text or email Melanie. - Team Henderson"
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Katherine Fleming

November 12, 2024

5  out of  5
rating by Katherine Fleming
"After a less-than-ideal experience with our previous provider, we switched to Travis Henderson's office—and couldn’t be happier! Heather’s attentiveness and support made all the difference, she helped us sort everything out and completely redeemed our experience. We can’t recommend Heather and team highly enough!"
We responded:
"Wow you are causing us all to blush - thank you so much for the awesome review! We look forward to the long-term relationship with your family. We agree Heather does an amazing job of making everything right and she enjoys working hard for all our clients - Team Henderson "
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Tushka Breen

November 8, 2024

5  out of  5
rating by Tushka Breen
"Heather listened to my issues and explored different options to correct my billing issues! Thank you Heather!"
We responded:
"We always enjoying providing a listening ear. It is the only way we can provide you customized solutions and options that best fit your needs. We agree Heather does an awesome of listening. Tushka, thank you for not keeping us a secret and letting others know how much we enjoy providing great solutions to our clients, including billing issues. - Team Henderson "
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Jesse Coppola

November 7, 2024

5  out of  5
rating by Jesse Coppola
"Travis was an amazing help when I wanted to customize my insurance policy! He took his time explaining and comparing different plans, and now I feel confident that I am getting the best coverage for my situation. 10/10 would recommend!"
We responded:
"Thank you Jesse! It is our absolute pleasure to take the extra time and put together customized solutions that our best for you individually. Thank you for not keeping us a secret and letting others know how much we enjoy working hard for our clients. Also 10/10 very humbling and grateful indeed, that is awesome and amazing. It has been great to get to know you throughout the years and we look forward to many more years together. - Team Henderson"
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Liz Stephens

November 6, 2024

5  out of  5
rating by Liz Stephens
"I couldn't be happier with the service I received from Heather Norten! She made the entire process so easy, answering all my questions with patience and clarity. Her responsiveness and professionalism truly set her apart. I feel confident and secure knowing my insurance needs are in such capable hands. Highly recommend!"
We responded:
"Wow – holy cow Liz! Your review put a huge smile on all our faces, especially Heather’s. It has been so great to take care of your family throughout the years for all your insurance needs. We truly enjoy partnering with our clients in managing the risks of everyday life and helping them realize their dreams. We take great pride in being professionals in the industry. We know how much trust and confidence our clients put into our advice and recommendations, and we never take it lightly. We are always humbled by amazing reviews like this from one of our awesome clients, and we agree and are very grateful for having Heather part of our team. – Team Henderson "
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Rigo Gale

November 6, 2024

5  out of  5
rating by Rigo Gale
"Heather always provides exceptional service and I have nothing but good things to say about her customer service! I always know I am in good hands when she answers the phone."
We responded:
"We 100% agree with you Rigo, Heather does outstanding work! When you have amazing clients combined with an unbelievable team it creates a dynamic and amazing environment. The entire team enjoys providing customized solutions to new and existing clients. We really appreciate you letting others know about the great service Heather provides - that really means a lot to all of us! - Team Henderson"
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Danielle Andreozzi

November 5, 2024

5  out of  5
rating by Danielle Andreozzi
"I have been with Travis Henderson- State Farm for sometime now. Heather and everyone that works there has always gone above and beyond, great service & great insurance. I highly recommend them for all your insurance needs."
We responded:
"Wow Danielle thank you so much! The entire team enjoys providing great solutions and amazing service for our clients. Throughout the years we have enjoyed providing that personal service to your family. We appreciate you not keeping us a secret and letting others know just how hard Heather works to providing that awesome and personal service to our clients. – Team Henderson "
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Rebecca Lauris

October 23, 2024

5  out of  5
rating by Rebecca Lauris
"I've been working with Mollie for 6 months now, and am very happy with the services she has provided me. As a small business owner, finding appropriate business insurance felt intimidating. Mollie walked me through my coverage, and is always available when I ask her for documentation. I would recommend her as an agent to any small business owner."
We responded:
"Hello Rebecca as you have experienced with Mollie's great service, we are a Small Business Premier Agency, top 1% Agency within State Farm. In summary we specialize in partnering with small business owners to remove the intimidation and to do all the heavy lifting for them. We know the best thing you can do is focus on running your business. Mollie is happy to remove the hurdles from an insurance perspective and ensure you have the right coverage as your business changes. We know you are extremely busy and are grateful for you taking the time to let others know how much Mollie and our entire team enjoy partnering with our small business clients. We are looking forward to your continued business growth! – Team Henderson "
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Zahid Abbasi

October 17, 2024

5  out of  5
rating by Zahid Abbasi
"I have been a State Farm client for over 20 years, and always get timely and great help from this team. Very recently, for my new car, Heather Norton was extremely helpful in suggesting appropriate policies for the car. After a short phone call, she efficiently processed all the required e-paperwork for me within an hour. It was a huge relief to get assistance from a very capable and friendly person, and I will certainly recommend this agency."
We responded:
"Holy cow, we are blown away with huge smiles on our faces on this unbelievable review! Zahid, you know it has been our absolute pleasure to have you as a long-term client for so many years. We strive every day to provide remarkable service to our clients! It is so humbling, as well as rewarding that you truly feel that care with our team for so many years. Words are not able to express the appreciation. Thank you for taking the time to let others know about us and the outstanding service we strive to provide. - Team Henderson "
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Eli Szabelski

October 15, 2024

5  out of  5
rating by Eli Szabelski
"Heather was very helpful and relatable! She was constantly trying to help get me the best price!"
We responded:
"Hello Elli - We know and understand how frustrating it can be when your rates change at your renewal. We agree, Heather does an amazing job of providing our clients great options, and customized solutions for their specific auto insurance coverage. Thank you for providing this amazing review and not keeping us a secret so others know just how much we enjoying working hard for our clients. - Team Henderson "
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Jasmine De Leon

October 11, 2024

5  out of  5
rating by Jasmine De Leon
"Heather Norten helped me with a last minute policy change and provided it right away. She was very nice on the phone and super helpful. I appreciate the quick response time."
We responded:
"The entire team and especially Heather, enjoy quickly handling all of our clients request with ease and simplicity. It is our absolute pleasure to provide you great service. Thank you so much Jasmine for letting others know about Heather's outstanding care and amazing professionalism. - Team Henderson "
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Jenny Broomhall

October 7, 2024

5  out of  5
rating by Jenny Broomhall
"Heather does an amazing job each and every time I need to update or change my coverage. Truly best in class service."
We responded:
"Hello Jenny we are grateful for our clients like you that appreciate the high level of service and great personal advising we offer each and every time. As you know even though we are a small team, each of us work hard to play to our strengths in being consistent day in and day out in providing awesome solutions to our clients. Heather contribution to the team never goes unnoticed. Thank you for the great review and taking the time to let others know just how much we care about you our client! - Team Henderson "
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Nathan Frye

October 3, 2024

5  out of  5
rating by Nathan Frye
"We've been very pleased with Heather Norten's service. She's always on-task and responds immediately to our requests. Couldn't ask for more when it comes to a quality person to have on your side"
We responded:
"Nathan - wow you are so right. Heather always does an amazing job of being on point and handling request. We are grateful she is part of the Henderson Insurance team and she always enjoys providing excellent service to all of our clients (i.e. new and old). Thank you for letting other know how great Heather is and not keeping us a secret! - Team Henderson"
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Eryn Hodges

September 25, 2024

5  out of  5
rating by Eryn Hodges
"Can't say enough good things about Travis and his team. They have come alongside us and helped us through some very complex situations and claims, and fought for us even when he didn't reoresent the policy anymore. I so appreciate all the extra work he has done and the customer service and integrity of all who work with him. They always go above and beyond. I refer him and his team with confidence to all of my family, friends and real estate clients."
We responded:
"Wow Eryn! We are blushing over here! Thank you for your kind words. We are just as thrilled that we got your claim taken care of. Thank you for all the referrals and for your confidence in our team. We love going the extra mile for clients like you. Thank you again! - Team Henderson"
Profile photo of Sean S

Sean S

September 25, 2024

5  out of  5
rating by Sean S
"Great agency - Mollie is always quick to respond and provides great customer service!"
We responded:
"Thank you, Sean! Mollie has been with us forever, she does a great job taking care of our clients and knows how to get things done quickly and efficiently. Glad she got your policy moved to the new location and thank you for the 5 star review! - Team Henderson "
Profile photo of Silvana Rose

Silvana Rose

August 23, 2024

5  out of  5
rating by Silvana Rose
"Shannon Sweeney is helping me switch from USAA who randomly raised my rate. Shannon has found a way to keep my rate lower while also getting better coverage for my car and my renters insurance. I’ve never changed insurance before, she has made this process much easier and is so patient with me and all my questions. I can’t imagine going to anyone else for insurance and am so grateful she is my rep. If you’re going to use this company, ask for Shannon."
We responded:
"Thank you so much Silvana, we 100% agree with you Shannon is amazing! She prides herself in making the process simple, easy to understand solutions for our clients, where no question is too small. We can't imagine you going anywhere else either ;), we are looking forward to the long term relationship! Thank you for not keeping us a secret and letting others know. - Team Henderson "
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Dipen Kadaria

August 21, 2024

5  out of  5
rating by Dipen Kadaria
"Excellent service!! Quotes based on your need, very competitive pricing. It was pleasure to work with Ms Melanie.. she is on top of everything and provided an excellent coverage for our home and vehicles!! I highly recommend her for your insurance needs!!"
We responded:
"Thanks Dipen! What a great 5 star review. We are so grateful you are letting others know about our team and especially Melanie. We agree she is awesome and provides great recommendations for home and auto insurance. We are looking forward to the long term relationship! - Team Henderson"
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TrailerTimeLLC

August 20, 2024

5  out of  5
rating by TrailerTimeLLC
"Melanie contacted us about some of the options they offer for both business and residential. She did a fantastic job explaining what was available and how they could help. Looking forward to working with this company in the near future."
We responded:
"Thank you for the review and we looking forward to the long term relationship! We pride ourselves in being a unique team that is able to help business client with all of their insurance. Being able to really help you better understand the right solutions for your personal and business needs is something Melanie is amazing at. It our pleasure to work hard for a small business like yours. - Team Henderson "
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Maryjean Hunter

August 2, 2024

5  out of  5
rating by Maryjean Hunter
"Melanie was so awesome and on top of it! We got everything I needed sorted out very quickly. The whole process was streamlined and easy to follow."
We responded:
"Thank you so much for the 5 star review! Melanie is the best! She has the knowledge and experience to be such an asset to our clients. We are so glad she was able to help you out with your insurance needs. _ Team Henderson"
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Leslie Clemensen

July 15, 2024

5  out of  5
rating by Leslie Clemensen
"When it came time to reevaluate our insurance policies, I reached out to Melanie at State Farm. She took time to get to know me and our family's insurance needs. She took great care of us and made sure we understood the policies and processes. We saved money on our policies and got spectacular service!"
We responded:
"Thanks Leslie! As our senior account rep Melanie loves getting to know our customers so we can better meet your needs. We appreciate the review, thank you for not keeping us a secret! - Team Henderson"
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Kendal Carr

June 4, 2024

5  out of  5
rating by Kendal Carr
"I can't say enough great things about this firm (Melanie & Shannon specifically)! They both helped with so much with different insurance plans (home, auto, and life) - making sure I have the best coverage that doesn't break the bank either. Melanie has been helping me with life insurance policies for years now and Shannon just hooked me up with great priced, competitive auto & home policies. Both answer my questions so quickly and go out of their way to get answers. It is so apparent that this firm ans their empolyess truly care about their clients. Highly recommend!!"
We responded:
"Thanks Kendal! We value you and are so glad we were able to help. We pride ourselves in providing coverage that fits your budget. Thank you for the kind words - Team Henderson"
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Madeline Benson

May 30, 2024

5  out of  5
rating by Madeline Benson
"They are so easy to work with and very responsive!"
We responded:
"Thanks Madeline! We are committed to delivering high-quality service, and your feedback is a great encouragement to us. - Team Henderson"
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Jerry Grant

May 25, 2024

5  out of  5
rating by Jerry Grant
"All of the staff has been very helpful and the reason I stay at this agency."
We responded:
"Thanks Jerry! We appreciate you not keeping us a secret and for trusting us with your insurance needs. - Team Henderson"
Profile photo of Aurom Mahobian

Aurom Mahobian

May 24, 2024

5  out of  5
rating by Aurom Mahobian
"Travis and Shannon will take care you, save you money and make you smile and laugh throughout the process :)"
We responded:
"We agree Aurom! Travis & Shannon are both amazing! They truly love partnering with our clients for all of their insurance needs. We like to get to know our clients and their specific needs so we can make sure you are appropriately covered at a good price. Thank you for not keeping us a secret! - Team Henderson"